Description: Member engagement cannot depend entirely on staff. The right community champions can help associations build trust, surface feedback, and create momentum. This session dives into the details of building a high-impact volunteer program that turns members into active community champions. We will explore the essential foundation needed to launch a successful program, how to identify and recruit the "right" members for specific roles, and the strategies required to keep your volunteers motivated and engaged for the long term. Drawing from real-world examples of successful programs, you will learn a practical roadmap to scale your engagement efforts without burning out staff. 

Target Audience: 
All Association Professionals 

Takeaways:
- Learn how to define clear roles and boundaries that form the bedrock of a successful community champion program.
- Discover a repeatable process for vetting and inviting the right members to help lead your community.
- Master strategies that keep volunteers feeling valued and connected, ensuring your program thrives year-over-year through meaningful recognition and growth opportunities.

Presenter(s): Catherine Hackney, Confident Communities Consulting

Fees: Free for iUG Members, $50 for Non-Members